• I accept the User Agreement and Personal Data Protection Policy and expressly agree that Imkan.tours can process my data and share it with local/foreign business partners in order to improve my user experience.
• I would like to receive emails about special offers, discounts and news prepared for or valid for me.
• I would like to receive SMS messages about campaigns, discounts and news tailored to me or relevant to me.
Terms of Use and General Agreement
This Terms of Use Agreement (“Agreement”) covers IMKAN INVESTMENT GROUP DANISMALIK TICARET LT D SERKETI and the company website www.imkan.tours, which is clearly linked to Imkan.tours and terminates or is derived from another extension. The application and website (hereinafter referred to as the “Platform”) are entered into between persons (“User”) who use the relevant websites and/or mobile application (“Application”) serving sub-domains. Terms, rights, and obligations of the user and Imkan.tours.
In this Agreement, the Imkan.tours website, its owner IMKAN INVESTMENT GROUP DANISMALIK TICARET LTD SERKETI and the users will be referred to as the “Parties” together from now on. In addition, the companies providing the product or service to be delivered to users will also be referred to in this Contract as the Member Company (Member Company).
The information of the legal entity that manages and manages the platform is as follows:
• Company name: IMKAN INVESTMENT GROUP DANISMALIK TIcaret LTD SERKETI
• Company address: HASEKİ SULTAN MAH. TURGUT ÖZAL MİLLET CAD. NO: 21 İÇ KAPI NO: 11 FATİH/ İSTANBUL
• Tax identification number BEYAZIT VD 3101134663
1. Contract confirmation
By filling in the registration form, users can become members of the system through websites accessible through the platform.
By using the Platform, the User agrees, declares, and undertakes that he has read and understood all the terms and conditions of this Agreement and the General Terms of Use. Downloading mobile applications included with the platform also has the same legal consequences.
2. Services
The platform is an online channel where users can access hotel reservations, tourism and medical programs and services
Member corporate services. Imkan.tours mediates, through the platform, that users can easily access many bookings and services ultimately offered by member companies, regardless of who is billed or transferred.
Imkan.tours only mediates the hotel reservations and services listed on the platform according to different hotels, branded hotel apartments, service providers, prices, concept, and categories, and even if the user is invoiced by Imkan.tours, the reservations, and services, does not guarantee the quality to the user. Billing and/or bookings and services by Imkan.tours does not imply that Imkan.tours is the provider of bookings and services.
accepting this agreement, the user acknowledges, accepts, and undertakes that Imkan.tours does not bear any responsibility for the quality of the rooms and the quality of the tourism or medical services provided by the member companies under any terms and conditions.
3. Terms of Use
in order to become a user of the Platform; He represents and warrants that he is over the age of 18, that he has correctly filled out the mandatory fields in the registration form where personal information such as username, email and phone number are requested, and that he agrees to this Agreement, the Privacy Policy, the Protection of Personal Data and the Cookie Policy.
Every Imkan.tours user who meets these conditions will have a “username” or email address and a “password” to specify. The “username” is unique to each member, as in the case of email addresses, and the same username is not given to different members. The “Password” is only within the knowledge of the relevant User. In the event that the user’s password is forgotten, upon request, a link will be sent to the email address registered in the user’s system to create a new password. The identification and protection of the password is the sole responsibility of the user and Imkan.tours is not responsible for any problems or damages that may arise from the use of the password. Your username and password are confidential, personal, and non-transferable.
The name, address and phone number registered in the Imkan.tours system identified by users will be shared with the member company that delivered the order for the purpose of faster and more accurate delivery of the order. Imkan. tours It is not responsible for any problems or damages that may arise between the User and the Member Company due to the sharing of such information with the Member Company.
4. User Obligations Users;
They are fully responsible for the correct access and use of their profiles and other content of the Platform, taking into account the current legality of the country in which they are using the Platform, whether national or international, including the principles of good faith, morality and good. public order;
The information provided in the user registration form is correct, only one email can be specified for each username created on the platform, and that he or third parties are liable for any damages that may arise due to such information, and in such cases, the membership of the platform may be terminated; In this context, he shall be personally liable for any transaction he performs using his “User Name” or registered email address;
Imkan.tours cannot be held responsible for any damages that may occur due to unauthorized reading or use of user data;
Imkan.tours shall not be liable for any damages that may arise due to the unauthorized use, sharing or dissemination of User Postings by third parties; Not to harass or threaten other users, and not to record, publish or otherwise misuse the personal information of others; not to transmit information or programs that could harm information or programs on other users’ computers ;
Not to use usernames, images and pseudonyms that are immoral, racist, discriminatory, threatening, oppressive, contrary to the laws of the Republic of Turkey or international conventions, contain political messages or violate the intellectual or industrial property rights of third parties; not post messages or comments;
User names, photos, correspondence, topic titles, and nicknames to be added to the platform comply with public morals, etiquette, and legal rules; It does not contain political messages and all rights of copyright, processing, reproduction, publication, representation, communication to the public, transfer and assignment to third parties in respect of the aforementioned phrases, correspondence and images dated 1951.5.12 and dated 1951.5.12 all financial rights included in the Law on Intellectual and Artistic Works have been transferred to the Imkan.tours website ;
Any recordings or materials obtained through the use of the services subject to this Imkan.tours contract are entirely within the consent of the user, that the responsibility for malfunctions, loss of information and other losses that may occur on his computer is entirely his responsibility, that the platform may incur any damages by using the platform. not to claim compensation under any name;
Imkan.tours has the right to take necessary action, remove the user from the service and terminate his membership if he violates the rules;
In the event that the payment is not made using the online payment method, they are required to pay the service price of which they were notified in advance during the delivery of the order using the specified payment instrument, otherwise the product may not be delivered to them;
Cookies are used on the Platform; they allow Users to navigate on the Platform and help prepare content tailored to the needs of Users accessing the Site when necessary;
Imkan.tours, quality, quantity, quality, accuracy, timeliness, reliability, legality, defects, etc. of goods and services that member companies will provide to users. In this sense, Imkan.tours is a company completely unrelated and independent of the member companies, and that the goods and services were not properly performed, defective, incomplete performance, or any damage or loss that may arise from their use shall not be. Subject to any terms or conditions. It cannot be ordered from Imkan.tours by Imkan. tours; In such cases, Imkan.tours ‘ responsibility is limited to directing the user to the relevant member company upon request and sharing the identity of the member company with the user;
hotel reservations and services requested from the Platform, can be sent to it by Imkan.tours at the request of users;
The User is solely responsible for the reservation dates, arrival and departure times; Therefore, Imkan.tours is exempt from any negligence or error in receiving incorrect services; As a result, the User will be liable for fines resulting from incorrect reservations of arrival and departure dates and times on the Platform;
Imkan.tours will not be responsible for the return or delay of reservations and services that Imkan.tours transfers to the Member Company, in cases where the User is not at the address declared for delivery;
You can unsubscribe from the Platform by contacting your email via the user contact form; He declares, undertakes, and accepts.
5. The powers granted to Imkan.tours
Imkan.tours may at any time suspend or shutdown the system or the use of the online payment method temporarily at any time. Likewise, it may temporarily suspend or completely discontinue the opportunity to pay applicable Users via an online payment method due to User transactions that raise security concerns. Imkan.tours will not bear any liability towards its users or third parties due to the temporary or complete suspension of the use of the system or online payment method.
The username or email and password will be shown and confirmed after completing the application fields provided by Imkan.tours. Imkan.tours may exclusively and indefinitely prohibit members who have completely filled out the User Registration Form or users who log into the Platform from obtaining a new password or using their passwords.
Imkan.tours will take due care to provide the Services subject to this Contract in a timely, secure and error-free manner, to ensure that the results obtained from the use of the Service are accurate and reliable, and that the quality of the Service meets expectations, but it does not take these Likewise, it has the power to backup and delete some or all of the files and messages that users will keep in the environment while they use the system, at such intervals as they see fit. Imkan.tours will not be responsible for backups and deletions.
The Member Company has the authority and responsibility to change the rate information, room feature, and services offered on the Platform. If there is an error in the price, feature information of rooms and services, Imkan.tours may notify the users and deliver the product to correct this error or cancel the order.
Imkan.tours may make changes in the implementation of this Agreement, modify existing materials, or add new materials, provided that they are not at the expense of users in order to comply with technical requirements and future legislation.
6. INTENDED USE
Users accept that all orders, reservations, and services made on the Platform are for commercial purposes and that sales must be made in accordance with ethical and commercial practices.
7. Payment
Membership benefits and prices will be or the required commissions that the platform sets for users as per Appendix I of this contract.
When registering on the Platform, the User agrees, authorizes, and undertakes to use the Platform for reservations and services, and to receive services in accordance with the package chosen by the User and included in Appendix 1 of this Contract.
Users pay the price for the reservations and services they provide on the Platform to the relevant account determined by Imkan.tours. Users may also make instant online payments using the online payment method, using a debit card, credit card or similar payment instrument and other payment systems.
In online payments, if the card is used illegally by someone other than its owner, the transaction will be carried out in accordance with the provisions of the Bank Cards and Credit Cards Law No. 5464 of 23.02.2006 and the Regulations on Debit and Credit Cards published in the Official Gazette of 10.03. 2007, number 26458. Makes.
Regardless of how the payment is made, whether by card at the door, cash, or via the online platform, the reservations receipt/invoice for the order is issued by Imkan.tours. The fact that the order receipt/invoice is issued by Imkan.tours does not mean that a reservations contract has been concluded between the User and Imkan.tours. In any case, the sales contract is concluded solely and directly between the user and the member company, which is the supplier of the goods and services subject to sale. Imkan.tours is exclusively authorized to charge the User for reservations and services on behalf of the Member Company. Through payment to Imkan.tours, the user has fulfilled his obligation to pay the member company. The payment made by the user will be charged between Imkan.tours and the member company.
8. Personal data
Imkan.tours, as the data controller, provides cookies to users (name, surname, mobile phone number, e-mail address), mobile device operating system version information, location information obtained from the mobile device, any feedback regarding delivery and “Suggestions and can process the data related to the comments submitted in the “complaint” section, as it is directly related to the creation and implementation of this membership agreement by collecting it during registration on the platform.
Imkan.tours is responsible for verifying user identification information (via a verification code sent to the specified mobile phone number), providing customer support and troubleshooting, informing users of application updates and errors, notifying users of campaigns related to the platform, and processing complete and timely delivery of orders to users.
Under this agreement, Imkan.tours has the authority to send notification emails to the registered email addresses of users and to notify SMS to their mobile phones. A member can always opt out of receiving mail and/or SMS.
Imkan.tours stores users ‘ data on its secure servers. Some servers are located outside of Turkey. By agreeing to this Agreement, Users are deemed to have given their express consent to having their data on servers outside of Turkey. An encrypted connection is used to protect users’ data. However, the risk of attacks on your Internet connection during data transmission lies with the users.
Except for the above exceptions, Imkan.tours will not sell, rent, market, or otherwise transfer users’ personal data and/or traffic data or communications content to third parties without express permission, unless required or legally required to do so.
Users, in connection with the protection of personal data; To find out whether personal data is processed, to request information if personal data is processed, to find out what the personal data is processed for and whether it is used in accordance with these purposes, to know which third parties it is being processed. Data is transferred in the country or abroad, to correct personal data if it is incomplete or incorrectly processed. The right to request the deletion or destruction of personal data, to object to the emergence of a result against the user by analyzing the processed data. data exclusively through automated systems, to claim compensation for damage in the event of damage caused by illegal processing of personal data.
The User may obtain a copy of the data on the Platform, if requested, after conducting the necessary security check. Users can update their personal data via the platform or request an update by contacting Imkan.tours customer service.
9. Obligations arising from legislation
Transactions arising from all legal changes that will occur outside the scope of this Agreement are outside the responsibility of Imkan.tours and are fully reflected in the Agreement.
10. Cancellation of reservations and services
In the event that the User wishes to exercise its rights arising from the warranty against the Member against the defect, the primary User is the Member. In such case, Imkan.tours ‘ responsibility is limited to directing the user to the relevant member company and sharing the identity of the member company with the user. However, Imkan.tours will provide the User with complementary and supportive services (such as returning the product to the Member Company) to cancel reservations and services in this process, provided that the User and the Member Company have agreed on the method of cancellation.
11. Refund
It is limited to orders paid by the online payment method; refund to user only; Cancellation of the order at the request of the User, in cases where the order has not been prepared by the Member Company or the Member Company has agreed to the cancellation process despite the preparation of the order; involuntary cancellation of the order in part or in whole due to the fact that some or all of the order is not available in the member company; If the order is canceled after the approval of the relevant member company due to dissatisfaction with the ordered services, the cancellation will be based on the approval of the relevant member company. If a company receipt or invoice has been issued by the relevant member in relation to the order subject to cancellation and is delivered to that user, it must be returned to the relevant member company official.
Imkan.tours reserves the right not to refund for reasons arising from the user (for example, the user is not at the address at the specified time, giving wrong dates and times, or not arriving). Refunds are made directly by Imkan.tours for bookings paid with payment methods other than the online payment method. Imkan.tours does not accept any responsibility for disputes that may arise in connection with the terms of cancellation of reservations or the services to be provided by member companies.
12. Intellectual property
All intellectual and industrial rights, title and interests on the platform are owned by Imkan. Within the scope of this Agreement, the User is granted a personal, worldwide, royalty-free, non-transferable and non-exclusive license to use the Platform only. Nothing in the other clauses of the Agreement shall be construed as transferring the rights and interests of the Platform to the User, granting a license, or assigning such rights altogether. Within the scope of this Agreement, the user grants Imkan.tours the right to use, transfer and store information and location for the user’s access to the platform, use of the platform and other purposes for the provision of services.
It is not allowed to destroy, delete or tamper with the contents of the platform. Likewise, without the express written permission of the Company or, as the case may be, the owner of the rights it holds, to alter, copy, reuse, use for its own benefit, reproduce, or publicly disclose all or some of the content on the Platform for the purposes of Public or commercial, second or more postings, file uploading, posting, transmission, use, processing or distribution is prohibited.
The User, who continues to share all kinds of content via the Platform, warrants that he has the necessary rights for this and is relieved of any responsibility for the content and legality of the information provided to Imkan.tours. It is assumed that the User accesses the Content through the Platform, free of charge and to the fullest extent permitted by the current legislation, and the rights to use intellectual or industrial property rights arising from such Content.
Imkan.tours, the general appearance and design of the Platform, and all information, images, graphic graphics, trademarks, patents, trademarks, service marks, copyrights, photographs, audio, video, music, domain names, logos and icons on the Platform., the owner or licensee of all material and intellectual and industrial property rights relating thereto, including, but not limited to, technical data, computer software, applicable sales system, modus operandi and business model presented in written, electronic or machine-readable form, and such material is subject to legal protection by legislation.
13. Severability
If any part of this Agreement (including every provision or any part thereof) is invalid or unenforceable under applicable laws and regulations, then that part will be deleted and the remaining parts of this Agreement will remain valid and enforceable.
14. Retention of Information and Obligation to Evidence:
User information, orders, comments/ratings, etc. registered on the platform. Imkan.tours is stored for at least three (3) years, in accordance with the Privacy Policy. Data stored on the platform and user records constitute binding and conclusive evidence in any dispute arising from the performance of this Agreement.
15. Termination
The parties may terminate this agreement at any time. At the time of termination of the contract, the rights of the parties to each other remain unaffected.
Imkan.tours is authorized to immediately suspend or cancel the membership of users who violate the terms of use of the platform. In such case, the bonus, gift voucher, etc. accumulated in the user’s account. Benefits are not returned to the user.
16. Evidence agreement
Upon execution of this contract, all Imkan.tours records, including digital records, will be exclusive evidence.
17. Applicable law and authorized courts and enforcement offices
This Agreement is governed by the laws of the Republic of Turkey. Istanbul Çağlayan courts and law enforcement offices have the right to settle any dispute that may arise from the execution of the contract.
18. Enforcement
This Agreement shall enter into force between the Parties for an indefinite period from the moment the User begins to use the Platform.